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INCIDENT: INVESTIGATING EMAIL DELAYS

Presently we're receiving a high volume of reports from customers who either haven't received any emails from the site for a few hours now, or have only received a very small % of the overall expected emails.

Here's the current status from our email partner:

We're currently investigating reports of mail delivery delays impacting users, beginning at approximately 4:30 pm MT. We will update as soon as we have further details of the scope and impact.
Posted  Feb 192020 - 17:05 PST (20 Feb, 2020 12:05pm AEDT)
Nolan Not planned

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UPDATE:

From our email partner:

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We've confirmed that new mail received is being processed and delivery is attempted as normal. We are currently working to dequeue the subset of mail that was delayed between approximately 4:30 pm MT(-7 GMT) and 5:00 pm MT.
We will continue to update as that mail dequeues.
Posted  Feb 19, 2020 - 17:26 PST(20 Feb, 2020 12:26 AEDT)

Nolan
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