Web Store Resources
The Web Ninja Knowledge Base. Visit this area to find links to training articles and videos to assist you with maintaining and evolving your site.
Online Ordering
Custom Site Features
Common Errors
Data Issues
Domains, SSL Certificates and DNS
FAQ
- ★ How to Resync an Order
- ★ Why don't I receive emails from the website anymore?
- How to reduce or prevent bot activity on your payment gateway
- Web Ninja Connector Upgrade - April 2021
- Pricing on website not reflecting what is in my accounting software
- CMS User Management
Internal Knowledge Base
Payment Options and Gateways
- ★ New Paypal setup
- Currently Supported Payment Gateways
- CommWeb MPGS Set-up
- How do I turn on Payment Methods?
- How do I configure payment method restrictions based on customer types/credit terms?
- Find Missing Orders with Webninja's Temporary Orders Module
Product and Category Images
- ★ Product Image Requirements
- Product images showing upside down?
- Data isn't Syncing After Sync Software Upgrade/Install
- Tag Images Set-up (Brand, Range etc.)
- Managing Category Images - Default Method
- Can I watermark my images?
General Payment Queries
Add on Modules
- Reconnect Amazon to Webninja
- Web Ninja Customer Import - For Accounts Already Created
- Web Ninja Modules/ Add Ons
- Web Ninja Blog Module
- Integrate Share This with the site
- Share This Property ID
SEO
Shipping
Product Data Integration
- Web Ninja Software Installation
- PDF File Size Limits
- How do I Add/ Remove or Change my categories?
- Truncated or broken product descriptions or attributes
- How do I sort categories?
- How do I sort products?
Customer Integration
- Customer Import - MYOB Advanced
- Customer Import - Attache
- Customer Import - Infusion Cloud
- MYOB Advanced - Create Customer Feature
- Why do my account customers' orders sync as "Cash Sales" ?
- What is a customer type and how do I change it?