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Downloadable PDFS - how to name the files and where to save them


There are a number of different ways how downloadable PDFs can be named - but by default we have some standards - but these can be changed to suit your specific needs.


The naming convention of the PDF files is:

the product code+ a suffix for each type of file.
This way our system is able to match the file name to the product code of the product.

so eg: if the product code is 123abc
then the file name for data sheets would generally be: "123abc_ds.pdf"
Safety Sheet would be something like: 123abc_ss.pdf

If the product has any special characters that aren't compatible with file systems (eg. you can't use " ' " or "/" in file names in Windows) then you just need to replace the special character with a hyphen: "-" in the file name - eg, 123/abc as the product code would then need to be saved as a file name like:

If it makes it easier for you to name it something else - we just need you to tell us how you want the suffix to work - eg. that last one could also be "123abc_safety.pdf" if that makes more sense for you.
Just let our support team know!


This can be anywhere on your local server (or if you're using a cloud accounting application - then we can link to your google drive) we just need you to advise us which folder file path to import the files from



Let us know if this information has been helpful.
We'd love to hear your feedback!

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